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Broadway National Group
Hauppauge, NY | Full Time
$129k-161k (estimate)
2 Weeks Ago
IT Manager
$129k-161k (estimate)
Full Time 2 Weeks Ago
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Broadway National Group is Hiring an IT Manager Near Hauppauge, NY

Our Family

Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.

Job Responsibilities:
  • Managing IT Support team staffing, including recruitment, supervision, scheduling, development, and evaluation
  • Provide training to new IT employees.
  • Overseeing IT Service Desk system for tracking incidents, assets, and knowledge base
  • Maintain Key Performance Indicators (KPIs) of IT Service Desk
  • Providing support in all areas of provisioning, installation/configuration, operation, and maintenance of IT client systems hardware and software and related infrastructure
  • Maintaining up-to-date documentation of the networking infrastructure
  • In addition to solving day-to-day issues, this individual will be responsible for understanding why they occur and providing long-term solutions to prevent them from happening again.
  • Serving as a technical lead on company projects.
  • Ensuring adherence to industry standard IT practices and providing support for both internal and external compliance audits
  • Conducting research and providing recommendations on emerging products, services, protocols, and standards in support of systems software procurement and development
  • Being on call and able to manage critical issues outside normal work hours.
  • Coordinating with MSP to escalate unresolved issues in a timely fashion.
Job Qualifications:
  • 5 years of operational experience in IT client/end-user support and in IT Infrastructure
  • 3 years management experience (preferred)
  • Experience with Windows Server Operating Systems (2012/2016/2019/2022), Active Directory, Microsoft SQL, Microsoft 365, Azure Active Directory.
  • Experience with VMWare / VCenter / ESXI
  • Network Switching & Routing (CCNA Preferred)
  • Must be a champion for pushing IT standards, procedures, policies, and best practices.

Benefits:

  • Medical, Dental and Vision
  • Company paid Group Term Life Insurance
  • 401 (k) Retirement savings plan (company match)
  • Paid vacation, sick/personal time and floating holidays
  • Paid Holidays

Why Broadway?

We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

IND2

Job Summary

JOB TYPE

Full Time

SALARY

$129k-161k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

06/23/2024

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The following is the career advancement route for IT Manager positions, which can be used as a reference in future career path planning. As an IT Manager, it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Manager. You can explore the career advancement for an IT Manager below and select your interested title to get hiring information.